Questions, answered
If your question is not here, call us or send it with your quote request — we will answer before you book.
How do I request a quote?
Fill out the request form with your trip details, or call us directly. We reply with availability and pricing for the trip you described.
Is submitting the form a confirmed reservation?
No. The form sends us a request. Your ride is confirmed once we have reviewed availability and the details of your trip and you have approved the quote.
What information is needed for an airport pickup?
Your pickup date and time, the terminal or address, the number of passengers and bags, and your flight number if you have it. [ Add your meeting procedure — curbside or inside the terminal ]
Can I reserve an SUV by the hour?
Yes. Select “Hourly Service” on the request form and tell us your estimated duration. [ Add your minimum number of hours, if you have one ]
How many passengers can the vehicle accommodate?
Every SUV in our fleet seats up to 6 passengers in second-row captain's chairs. The Ford Expedition MAX, GMC Yukon XL and Chevrolet Suburban hold 6–7 large bags. The Ford Expedition fits up to 2 large bags when all 6 seats are in use. For a larger party or more luggage, ask us about additional SUVs.
What happens if my trip runs longer than expected?
[ Explain how extra time is handled and billed. ]
What is the cancellation policy?
[ Add your cancellation window and any fees. ]
What payment methods are accepted?
[ List the payment methods you accept and when payment is due. ]